Reference

Privacy Policy for Your whis4d Account

Your whis4d privacy page ties account identity, login records, device checks, and DANA, OVO, GoPay, QRIS wallet records to one clear policy before you open an account.

DANA data contextOVO wallet recordsGoPay checksQRIS receiptsDevice controls
Explore Lobby Read FAQ
whis4d Privacy Policy for Your whis4d Account
CONTACT ROUTES

Privacy Help Through Real Channels

Privacy questions need a clear route, so we keep contact paths tied to your account records rather than asking you to repeat the same details.

Live chat Use live chat from 09:00 to 23:00 WIB for quick privacy questions, cookie concerns…
Email request Send privacy requests to support through the account help form, including your registered phone…
Account menu Open Account > Security > Devices to see recent device access before you contact…
ACCOUNT CARE

Six Ways We Handle Your Data

Your account privacy depends on small checks that happen before and after you enter the lobby.

Account identity

When you open an account, we collect the phone number, username, password data, and login history needed to run the account. We use this to match wallet activity and support requests.

Wallet records

DANA, OVO, GoPay, and QRIS deposits create reference numbers, timestamps, and status records. We keep those details so we can trace a stuck payment without seeing your private wallet PIN.

Cookie choices

Cookies help keep you signed in, remember language settings, and flag repeated failed logins. You can clear them in Chrome or Safari, but we may ask you to sign in again.

Game session data

When you open Aviator, Blackjack, Bingo, or Fishing God, we record session time, device type, and account activity. This helps us answer disputes and check abnormal access patterns.

Retention periods

We keep wallet, account, and security records only as long as needed for service, dispute handling, fraud checks, and legal duties. Older records are removed or de-identified when no longer required.

Change requests

If your phone number changes or your name was entered incorrectly, contact us through live chat or the account help form. We verify control of the account before changing stored details.

Privacy Policy Questions Before You Join

Before you open an account, you should know what data is needed, why it is needed, and how to contact us if something looks wrong. These answers focus on the Privacy Policy only, including account records, wallet data, cookies, device access, retention, and correction requests for Indonesia.

We collect your username, registered phone number, password data, device details, and login timestamps. We use these records to create your account, secure access, connect wallet activity, and answer privacy requests.

No. We only receive payment references such as amount status, time, transaction code, and wallet method. Your private wallet PIN stays with DANA, OVO, GoPay, or the QRIS payment flow.

Device memory helps us spot unusual access and reduce repeated sign-in checks on a known browser. You can clear cookies in your browser, then we may ask for a fresh sign-in.

Yes, you can contact support and ask what account data we hold. We verify your registered phone number and account ID before sharing records, so another person cannot request them for you.

Use live chat from 09:00 to 23:00 WIB or the account help form. We check account control first, then update details where the request matches our security process.

We keep wallet and login records for service, dispute checks, fraud prevention, and legal duties. When a record is no longer needed, we remove it or de-identify it where allowed.

Start with live chat or the account help form and choose the privacy request category. Tell us whether the request is about cookies, device records, wallet references, correction, or deletion.

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